Revenue Operations Platform

Revenue infrastructure for service businesses.

We modernize outdated operations with structured systems that capture leads, automate follow-up, and improve booking throughput.

Activated within 7–14 days depending on operational complexity. Subscription-based, month-to-month.

See What’s Included

5+

Active deployments

7–14d

Activation window

24/7

Intake coverage

97%
Intake Coverage
Last 7 days
2.4m
Avg Follow-up
Call/SMS → reply
38
Bookings
This week
Bookings trend
Mon → Fri
M
T
W
T
F
Assessment Ready
Structured next steps
01 How It Works

Most service businesses aren’t broken — they’re outdated.

We install structure where revenue is being missed: intake, follow-up, booking, pipeline visibility, and ongoing optimization.

Capture

24/7 intake handling and structured lead capture so opportunities don’t slip.

Convert

Automated follow-up + booking workflows that increase throughput without adding headcount.

Operate

Pipeline visibility, reporting, and ongoing refinements through account ownership.

Web development is optional. We deploy where the operational gap is.

02 Platform

Core capabilities (standard infrastructure)

24/7 intelligent intake and multi-language workflows are baseline — we deploy the system around your operation.

Structured Intake

Capture inbound opportunities with consistent fields and clean routing into your pipeline.

CRM Pipeline

Visibility from lead → estimate → booked → completed. Built for operator clarity.

Automated Follow-up

Sequences that move leads forward without relying on memory or manual chasing.

Booking Workflows

Self-service scheduling, confirmations, reminders, and operational handoffs.

Reputation Loops

Automated review requests and follow-ups that compound credibility over time.

Visibility & Reporting

Simple operational reporting designed for decisions, not dashboards for show.

Optional layer: Digital Presence

If your business needs a modern website, we can deploy conversion-focused pages and intake forms as part of modernization. Web dev is optional — modernization starts where the gap is.

System Breakdown

Four layers. One connected system.

A full walkthrough of how the Capva platform operates — from first contact to closed job and beyond.

01
Layer 01

Lead Capture & Data Collection

Leads arrive through phone calls, web forms, texts, emails, and live chat. We connect all of them into a single intake system that routes every contact directly into your pipeline — consistently, without relying on anyone manually catching it. Including through our voice AI integration with Ocean Labs, which handles inbound calls and outbound outreach 24/7.

Voice AI — Ocean Labs Inbound call handling Outbound voice follow-up Web & intake forms Email intake SMS / text intake AI chat assistant 24/7 availability Multi-language support
02
Layer 02

CRM & Contact Management

Every lead gets a structured contact record the moment they come in — no spreadsheets, no scattered notes. Your pipeline gives you clear visibility from first inquiry through job completion, with full conversation history across every channel in one place. You always know exactly where each customer stands.

Centralized contact profiles Full conversation history Lead → Estimate → Booked → Completed Lead source attribution Tags, notes & custom fields Activity timeline Operator visibility dashboard Multi-location support
03
Layer 03

Automation & Engagement

Once a lead is in the system, automation handles the work — booking, reminders, follow-up, and review requests all fire on their own. The right message reaches the right person at the right time, without anyone having to remember to send it. Our AI chat assistant handles incoming questions on your website and over SMS around the clock.

Automatic booking & calendar routing Appointment confirmations Pre-appointment reminders (SMS + email) Multi-step follow-up sequences No-show re-engagement Post-service review requests Reputation loop sequences AI chat assistant (web + SMS) Team handoff notifications Trigger-based workflow logic
04
Layer 04 Optional

Web & Digital Presence

If your website isn't capturing leads effectively, we fix it. We build conversion-focused sites and landing pages from scratch, or work within your existing setup to add intake forms, connect your CRM, and close the gap between traffic and booked jobs. Web development is an optional layer — deployed when there's an operational gap that requires it.

New website builds Existing site modification Intake form design & embedding Campaign landing pages Forms connected directly to CRM Mobile-optimized builds Conversion-focused design
Pricing

Month to month. No setup fee.

Every plan is set up and run by our team. Start where you are — upgrade any time.

Starter

$247/mo

Stop losing the leads you already get.

  • Instant reply to missed calls, forms & texts
  • Missed-call text-back
  • Business number + team alerts
  • Lead list: New Lead to Paid
  • Basic follow-up: instant reply + Day 1 check-in
  • Monthly lead report

Pro

$497/mo

Run the whole front office from one inbox.

  • Everything in Standard
  • Google, Facebook, Instagram & inbound email
  • One unified inbox for the whole crew
  • AI-assisted replies & lead qualifying
  • Live pipeline & AR dashboard
  • Monthly optimization call

Add-on: Website & Landing Pages

Need a new site or service pages? We build them mobile-first with quote forms and click-to-call, connected to your plan from day one. Priced separately — scoped on your audit call.

No long-term contract  ·  Setup, training & ongoing maintenance included in every plan

Blog

Insights on revenue operations

Practical thinking on how service businesses capture, convert, and retain more revenue.

Assessment

Schedule a Revenue Assessment

We identify where revenue is being missed and present a modernization recommendation live.

Includes:

  • Lead capture and missed opportunity review
  • Follow-up and booking throughput analysis
  • Pipeline visibility audit
  • Deployment level recommendation + timeline
  • Live proposal presentation

Quick chat to start. Then choose a time.

We work with aggressive operators who want structure and measurable throughput improvements.

Start with a quick chat

Tell us about your current setup and biggest bottleneck in the chat, and we’ll get a time on the calendar.

Month-to-month subscription. Structured deployments. Account oversight included.

Modernize operations.
Stop losing revenue to outdated systems.

A structured modernization subscription platform for service operators — activated in 7–14 days depending on operational complexity.

30 minutes • Clear recommendation • Live proposal