Effective Date: 3/20/2026
Capva LLC ("Capva," "we," "our," or "us") provides AI-powered communication, scheduling, and automation tools for service-based businesses. This Privacy Policy explains how we collect, use, disclose, and protect your information.
We may collect personal information you provide directly, including your name, phone number, email address, business name, and service-related details submitted through forms, calls, text messages, or other communications.
If you choose to opt in to SMS messaging from Capva LLC, we may send you text messages related to appointment scheduling, service updates, reminders, and customer support. Message frequency may vary. Message and data rates may apply.
SMS opt-in consent is collected explicitly through website forms or other clear consent methods and is not implied merely because a user provides a phone number.
SMS opt-in data and consent information will not be sold or shared with third parties or affiliates for marketing or promotional purposes. This information may only be shared with service providers that help us deliver messaging services, such as platform providers, phone carriers, and vendors that support customer communications.
Our website may use cookies, analytics tools, and similar technologies to improve website functionality, understand user behavior, and enhance performance. These technologies do not change your SMS preferences and are used for site operations, analytics, and improvement.
We may share information with service providers and integrated platforms such as CRM systems, scheduling tools, hosting providers, analytics tools, and communication providers strictly as needed to operate our services.
We implement reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, alteration, or destruction.
You may opt out of SMS communications at any time by replying STOP. You may reply HELP for assistance. You may also contact us to request updates or corrections to your information where applicable.
By using our services and submitting your information, you consent to this Privacy Policy as applicable.
If you have any questions about this Privacy Policy, contact us at support@capva.co.